Monday, June 17, 2013

SHIPPING and HANDLING

Shipping Notes:
  • All orders will be processed and shipped within 1 business day after payment has cleared. A business day is considered to be Monday through Friday, excluding holidays.
  • We do not ship to hotels, P.O. boxes, and APO/FPO addresses.
  • We only offer USPS First-Class and Priority Mail Service. If you prefer a faster shipping method such as Express Mail, please contact us for the shipping cost.
  • We do combine shipping cost if you buy multiple items. Please contact us directly for a shipping quote.
  • For international orders, we do not cover import duties and taxes. Customers are responsible for these fees. For more information, please contact your local customs office.
What is the estimated delivery time?

Shipping Method
Estimated Delivery Time
USPS First-Class Mail Parcel
2-7 business days
USPS Priority Mail Flat Rate Envelope
2-3 business days
USPS First-Class Package International Service
6-10 business days*
USPS Priority Mail International Flat Rate Envelope
Varies by destination*

*International shipments are subject to customs clearance procedures which can cause delays beyond original delivery estimates. Please be advised that it could take up to 8 weeks for an item to arrive at your place.

What countries does Smurfette’s Store ship to?

Smurfette's Store accepts orders from and ships to Worldwide, except for the following countries: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon Republic, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Afghanistan, Bangladesh, Iraq, and Israel.

If your country is listed and you wish to place an order, you can set up an account with a freight forwarding company and then place an order on our site. For freight forwarding options to most international addresses, we recommend MyUS or Bongo.

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